Privacy & Cookies Policy
The following details are to inform you about what information we do (and do not) record and store about our visitors to the website. If you have any queries that are not answered here please feel free to call us.
We do not store credit card details nor do we share customer details with any 3rd parties.
Details provided to us will be used only for fulfilling customer orders, responding to enquiries and monitoring the performance of our website.
The personal information we collect about You may include: Your name, Your address, Your telephone numbers, Your email address. These details are not retained on our servers. We are required by law to retain records of sales for many years, after which time they will be destroyed in a manner that renders them unreadable.
Tracking on our website
In addition to customer orders and address details we keep records of activity on our site. These records DO NOT allow us to monitor individual visitors – they provide us with an overview of the website's performance and to help us identify ways in which we may need to improve our service.
Information we monitor includes:
IP address (which may identify the country of origin of the connection
What pages are being viewed and for how long.
What search engines brought people to the site and what search terms they used
What operating systems and browsers were being used (e.g. Win Vista + IE8).
Again we must stress that this information does not identify anyone individually and is often quite vague. For example, IP address often resolves to data centres in a large city so do not indicate what town or street you are in. The aggregated data that is collected about the site helps us to make sure the site is functioning and displaying properly.
You may ask us to provide you with details of the information we keep about you. Please email us for more information.
Our website makes use of 'cookies' to enable it to operate correctly.
A cookie is a simple text file that is stored on your computer or mobile device by a website's server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what's in your shopping basket.
If you choose to disable Cookies on your browser you will experience problems using this website and very many others on the Internet. Cookies on our site do not pose security threats but they make the Internet more interesting and useful.